1. Reservations
Reservations are recorded after full payment of the chosen service. Reservations must be made on our website www.stbarthexcursions.com or by returning a paper form, indicating the client's name, place of accommodation, telephone number and/or email, complete card details (if using the classic form) and the cardholder's signature and returned by email to saintbarthexcursions@gmail.com. The service will be cashed in full upon receipt of the completed form or by online payment on our website. A confirmation of reservation will be sent to you in return.
2. General cancellation/modification conditions
For any cancellation or modification of a reservation, fees will be applied according to the following conditions:
- Cancellation/modification more than 72 hours before departure: Free.
- From 72h to 24h before departure: a fixed sum will be retained on the amount already paid, as follows:
- 250€ for a half day
- 450€ for a full day
- 150€ for a Sunset
- 400€ for an afternoon + Sunset.
Please note that in case of no-show at boarding time or cancellation / modifications less than 24 hours before departure, no change or refund is possible.
All changes and cancellations must be sent by email to saintbarthexcursions@gmail.com
3. Change of reservation date
Please refer to the general cancellation/modification conditions above (art. 2).
4. Meals served on board
For meals ordered with our company, prepared by an independent private chef, the service is included on board. Menus may vary depending on the chef's supplies. You can request special lunches such as: vegan, vegetarian, gluten free etc.
Please note that no meal on board can be ordered less than 48 hours before departure.
5. Weather conditions
Due to the changing weather conditions in St Barts, it is not possible to have a reliable forecast 4 days before departure. Consequently, if St Barth Excursions does not advise its clients of exceptional events that do not allow the cruise to take place, and this by email, clients are asked to present themselves at the embarkation dock in Gustavia at the time indicated.
The captain will decide whether or not to carry out the nautical service depending on the weather.
Less than 72 hours before departure, it must be specified, on various weather files, conditions of sustained winds of more than 30 knots or 100% cloud cover for the entire duration of the excursion on board. In this case only, St Barth Excrusions will propose to the client to postpone their cruise to a later date or to proceed to a refund if no later date is available.
For any other cancellation, please refer to article 2 above.
6. Cruise ship clients
St Barth Excursions can in no way be held responsible for the route of cruise ships scheduled to stop at St Barthélémy. Charters booked by cruise ship clients will only be cancelled and refunded in the event that the port of Gustavia is officially closed, or, refer to articles 2 and 5 above.
7. Illegal substances
No drugs or illegal substances will be tolerated on board our boats. In the event that this happens, the captain will immediately decide to return to the dock and disembark the clients without any possible refund.
8. Damage on board
For any incident or voluntary or involuntary degradation on board our boats, of an amount higher or equal to 300€, the sum will be invoiced to the customer the same day. A detailed invoice of the maintenance services carried out will be sent to the customer later on as soon as the work is done.
9. Sublue rental conditions
Warning: This activity requires knowing how to swim. Considerable risks are associated with the practice of an activity associated with a water sport, with the presence or use of any type of watercraft. Although we have taken the necessary measures to provide you with equipment in perfect working order and to familiarize you with its operation and the safety rules to be respected, this activity always involves a risk.
Recognition of risks: The customer acknowledges that the risks listed below are closely linked to the practice of an aquatic activity and remain their own responsibility. However, this list is not exhaustive:
- tides, currents, waves and boat wakes.
- collision with the following third parties: the SUBLUE type watercraft that I am operating, another watercraft and natural or man-made objects.
- inclement weather, storms and lightning, variable wind, temperature.
- physical coordination, ability to operate the equipment, ability to hold your breath and know how to move while swimming.
- collision or other risk resulting in illness, injury, exposure to the elements, hypothermia and/or drowning.
- presence of insects or other forms of (under)marine life.
- equipment failure or error made by the person operating the equipment.
- injuries or illnesses caused by heat or sun, including sunburn, heatstroke or dehydration.
- fatigue and/or discomfort that may negatively affect my reaction time and thus increase the risk of an accident.
The client is aware that this activity may involve risks of injury or death. The client acknowledges that the description of these risks is not complete and that unforeseen risks may result in injury, illness or death.
Express acceptance of risks and responsibilities: The client agrees to assume full responsibility for the risks associated with the exercise of the activity. He certifies that he is in good physical condition, and is sufficiently qualified and capable of participating in these activities. Therefore, he assumes full responsibility for his own person, including any minor child in my care, in the event of bodily injury, accident, illness, death, loss of personal effects and expenses resulting from any accident. The customer agrees to participate despite the risks of bodily injury, accident and/or illness.
Condition of the equipment: The equipment is tested before departure, which implies for the customer that he accepts its perfect working order. Whatever the terms of transport of the rented equipment, the customer is responsible for it as soon as it is handed over to him.
Conditions of use: The customer acknowledges having been informed of the conditions of use of the rented equipment. He will therefore be held responsible for any misuse of the latter. He undertakes to scrupulously respect the rules and safety instructions that will be given to him when taking possession of the equipment, in particular speed limits, markings and the presence of swimmers in the 300m zone, and to use it in accordance with the use for which it is intended and therefore never in the nature reserve defined by the ATE.
Liability: Under no circumstances can St Barth Excursions be held responsible for any bodily injury or material damage resulting from the use of the rented property. In doing so, the client agrees to assume full responsibility for the risks associated with the use of the rented property. Consequently, the client assumes full responsibility for his own person, including any minor child in his care, in the event of bodily injury, accident, illness, death, loss of personal effects and expenses resulting from any accident.
Return of equipment: Upon return, the rented property will be tested by St Barth Excursions. Any defect, irregularity, or excessive wear compared to the specified use, noted during this inspection are the responsibility of the customer.
Minimum physical fitness requirements: The customer declares to have read the minimum physical fitness requirements listed below, namely:
- satisfactory hearing and visual acuity (masks with corrective lenses or Korean lenses are permitted)
- satisfactory neuropsychiatric condition and cardiovascular system
- satisfactory ear, nose and throat sphere (no history of eardrum disorders)
The lessee declares to be in good physical condition and to be able to carry out the activity inherent to the rented property.
10. Applicable law and disputes
The law applicable to this contract is exclusively French law. For any dispute arising from the interpretation, formation, execution or termination of these terms, jurisdiction is expressly attributed to the French courts.
